Iconic Productions

Producing high quality engaging video productions for businesses using the power of storytelling

We Respect Your Privacy

At ICONIC PRODUCTIONS, we take your privacy seriously and are committed to maintaining and protecting your data privacy and security rights. To make sure we communicate and handle the evolving international data privacy standards, we have updated our Privacy Policy to comply with data privacy laws in all countries where ICONIC PRODUCTIONS operates. These changes now include the EU General Data Protection Regulations (GDPR) which came into effect on the 25th May 2018. ICONIC PRODUCTIONS respects the privacy of all our customers and business contacts, and is committed to safeguarding the personal information which you provide us. Also, ICONIC PRODUCTIONS is subject to the requirements of the National Privacy Principles which are contained in the Privacy Act 1988 (the Privacy Act)

ICONIC PRODUCTIONS and its affiliated entities companies (hereinafter referred to as “COMPANY”, “we/our/us”) are committed to protecting and respecting your privacy. We endeavor to comply with all applicable laws on privacy protection and personal data security. ICONIC PRODUCTIONS Privacy Policy, together with any privacy-related notices or statements that contain supplementary information in connection with particular ICONIC PRODUCTIONS products and services you are using (hereinafter referred to as “Privacy Policy”), outline our privacy practices regarding the collection, use and safeguard of your personal data through ICONIC PRODUCTIONS products and services, both online and offline we provide. In our Privacy Policy, we also outline whom we may share or disclose the collected personal data. If you are a child, you shall access or use ICONIC PRODUCTIONS products and services only after your parents (or your guardian) read and agree to our Privacy Policy and agree to provide your personal data to ICONIC PRODUCTIONS.


Our Privacy Policy outlines how ICONIC PRODUCTIONS will handle personal information about you. As we collect personal information online through our website(s) OR any of our affiliated and/or associated websites and/or domains and (booking online e-store), over the telephone and through email correspondence this Privacy Policy also outlines our approach to privacy issues

ICONIC PRODUCTIONS is a broadcasting and media Film/Theater/Entertainment and Video Production Company. In order to provide our customers with a quality event, film, video or productions, ICONIC PRODUCTIONS offers customers the ability to book and/or purchase services and packages through three different sales channels..

  • A national call centre provides a telephone sales service.
  • In-person sales are available through organized and/schedule meetings.
  • Online sales are available through our website.

These sales channels reflect the different ways in which ICONIC PRODUCTIONS collects personal information about customers. Collection will occur at the time you make a booking and/or purchase, or when you register as a ICONIC PRODUCTIONS member, through our website.

Our Privacy Policy is divided into the sections listed below:

Data ICONIC PRODUCTIONS collect and how ICONIC PRODUCTIONS use such data.  How is personal information collected?

This paragraph introduces what your data may be collected by ICONIC PRODUCTIONS and how ICONIC PRODUCTIONS may use such data through ICONIC PRODUCTIONS products and services.

When you use ICONIC PRODUCTIONS products and services (for example, ICONIC PRODUCTIONS documentation, programs, events, equipment, official websites and customer support services), we may need to collect certain personal data from you when you use or interact with ICONIC PRODUCTIONS products and service.  The following is an overview of the personal data ICONIC PRODUCTIONS may collect and how ICONIC PRODUCTIONS may use such collected personal data. Please note that we will only collect certain items of your personal data for particular purposes based on the ICONIC PRODUCTIONS products and services you actually use. Please also note that what items of the personal data will be collected is varied from the nature of the products and services. Moreover, in some countries, in order to avoid wrongfully collecting and using children’s personal data, you may need to additionally provide your age or the contact data of your parents (or guardian) so that we could obtain the consent from your parents (or guardian). Furthermore, when you use ICONIC PRODUCTIONS products and services, we may collect the following anonymous data which could not directly or indirectly identify you.

When you use ICONIC PRODUCTIONS products and services, you do not have to provide your personal data based on our request. However, if you choose not to provide your personal data to ICONIC PRODUCTIONS , we may not be able to provide the corresponding ICONIC PRODUCTIONS products and services or respond to your inquires.

  1. 1. The personal data ICONIC PRODUCTIONS collect
    Personal data means any data which could directly or indirectly identify you, such as your name, email address and IP address. ICONIC PRODUCTIONS may collect the following personal data based on your prior consent:
    1. Your true, accurate, current and complete registration data, including your e-mail address, country/region and age (now only requested in some countries) when you sign up for ICONIC PRODUCTIONS Member account. If you use your social media account (for example, your Facebook or Google account) to sign up for ICONIC PRODUCTIONS Member account, such social media provider (for example, Facebook Inc. or Google Inc.) may share your personal data under your social media account (for example, email address, name, nickname and date of birth) based on your consent. Moreover, when you log into your ICONIC PRODUCTIONS Member account and insert the E-mail address and password you registered for ICONIC PRODUCTIONS Member account and find your data under “ICONIC PRODUCTIONS Account”), you can provide your additional personal data to edit your profile of ICONIC PRODUCTIONS Member account (for example, your picture, gender, address and profession), and to enjoy ICONIC PRODUCTIONS products and services associated with your ICONIC PRODUCTIONS Member account (for example, your product serial number for ICONIC PRODUCTIONS product registration, articles and pictures posted and uploaded on ICONIC PRODUCTIONS’ forums which may contain your personal data).
    2. Your name, mailing/shipping/billing address (including zip/post code), contact data, e-mail address, credit card number or other payment service data when you make a purchase of our products (for example, purchasing ICONIC PRODUCTIONS products through ICONIC PRODUCTIONS Store) and paid services. Moreover, in addition to the above personal data, your product data (for example, product number, invoice number) may also be collected when you request for certain customer services (for example, product enquiries or services).
    3. Your name, contact data, e-mail, gender, date of birth, product data (for example, product number, invoice booking number), and a copy of your invoice (in some countries, your name, address and other personal data may be included in your invoice), when you enter our events or campaigns. The actual collected items of your personal data will vary from the respective event or campaign. Moreover, if you are a winner of our event or campaign, or if you will receive giveaways from ICONIC PRODUCTIONS, you may need to additionally provide your mailing/shipping address (including zip/post code) and personal data for tax declaration (for example, your residential address, ID or passport number and its copy). Furthermore, in addition to the above personal data, you may need to provide your bank account data when you join our cashback event.
    4. Your location data associated with ICONIC PRODUCTIONS products and services, such as your GPS signal, data identifying nearby Wi-Fi access points and cell towers, the country, city, time zone, latitude, longitude, altitude and precision of coordinates where your product is located, movement speed of your product, your country and language settings on your product.
    5. Your voice, video, communication records when you contact ICONIC PRODUCTIONS (for example, by calling to ICONIC PRODUCTIONS call center, using ICONIC PRODUCTIONS online customer service portal to have a chat with ICONIC PRODUCTIONS, filling out online application form on ICONIC PRODUCTIONS official website and sending emails to ICONIC PRODUCTIONS). Moreover, we may record your image through security cameras when you visit ICONIC PRODUCTIONS Offices, repair stations and venues. The above voice, video and communication records may contain your personal data.
  2. 1. How ICONIC PRODUCTIONS use your personal data
    We may use your personal data for the purposes below:
    1. To assess and improve ICONIC PRODUCTIONS products and services.
    2. To obtain customer feedback and to analyse user experience for the purpose of development and evaluation of new products and services.
    3. To fulfill the sign-up process of ICONIC PRODUCTIONS Member account and to experience ICONIC PRODUCTIONS products and services associated with ICONIC PRODUCTIONS Member account (for example, product registration and services of ICONIC PRODUCTIONS’ forums).
    4. To provide delivery services (for example, delivering proof of purchase or invoice), event/product updates and technical notices for ICONIC PRODUCTIONS products and services you purchase.
    5. To process and fulfill any subscriptions you have signed up for, including ICONIC PRODUCTIONS newsletters to keep you up to date with the latest ICONIC PRODUCTIONS news, promotions and upcoming events. You may unsubscribe it at any time with no charge.
    6. To send you important notifications, such as communications about changes to our terms, conditions and policies. Because of the importance of such communications, you may not opt out of receiving these communications.
    7. To verify your identity, deliver event or campaign entries and rewards, contact you for event or campaign-related matters, provide cashback allowance, declare tax and provide shuttle services and cover you with insurance if it is a necessity when you enter our events or contests.
    8. To assist you on recording, analysing, modifying and storing data including your product/event data, your daily activities and the activity results calculated from the data above.
    9. To provide you with customer support services (for example, to fulfill your product requests and respond to your questions), our customer care and customer satisfaction survey for user experience analysis, and to protect your rights and interests and adopt access control, we may collect your voice, video and communication records when you contact ICONIC PRODUCTIONS or visit ICONIC PRODUCTIONS events and offices.
    10. To provide you with personalized marketing services, for example, using third party advertising cookies to offer marketing communications and advertising that we believe may be of interest of you, or recommendation about services you may be interest in based on your use of ICONIC PRODUCTIONS products and services.
    11. Any other purposes with your prior consent.
  3. 1. The anonymous data ICONIC PRODUCTIONS collect and how ICONIC PRODUCTIONS use such anonymous data
    Anonymous data means any data which could not directly or indirectly identify you, such as your product model, version and date of invoice. When you use ICONIC PRODUCTIONS products and services, we may collect the following anonymous data from you, and use such collected anonymous data for any purpose. Moreover, when the following anonymous data is connected with your personal data listed above, under such circumstances, we will also treat such anonymous data as personal data and protect such anonymous data at the same level of protection for personal data.
    1. Your log data associated with ICONIC PRODUCTIONS products and services, such as your product name, product name, brand name, event name, event number, type, activation time, and local time.
    2. Your application data associated with your usage and interaction with ICONIC PRODUCTIONS applications, programs and software, such as the name and version of documentation or program.
    3. Your purchase data of ICONIC PRODUCTIONS products and services (for example, the purchase date and product name) when you request for certain customer support services (for example, product services) or join our events.
  4. Retention of your personal data
    We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is permitted by law or required to fulfill other necessary purposes. For example, for customer relationship management purpose, we may retain your personal data within adequate and reasonable period; to comply with tax law or other laws and regulations, we may retain your personal data within the period requested by such laws and regulations; to follow requests from governments or judiciary for purposes such as investigation or lawsuit, we may retain your personal data for longer retention period. Moreover, if you wish to withdraw your previous consent to collect your personal data from ICONIC PRODUCTIONS, we will stop collecting your personal data by your request and will only retain your personal data collected before such request for withdrawal.

Cookies and similar technologies.
This paragraph introduces how ICONIC PRODUCTIONS and third parties use cookies and similar technologies on ICONIC PRODUCTIONS products and services, and how you can manage cookies settings.

We collect cookie information when you visit our website. Cookies are pieces of information that a website can transfer to an individual’s computer hard drive for record keeping. The use of cookies is an industry standard and many websites use them. Cookies are useful for facilitating a user’s access to and use of a site. They allow us to track usage patterns and compile data that can help us improve our services to you. Cookie information is used in aggregated form – we do not use it to identify you as an individual. However, if you do not wish any information to be collected through the use of cookies you can change the functions in most web browsers to deny the cookie feature. You can also delete cookies from your hard drive at any time.  By using our website, you agree to the use of cookies and other technologies as set out in this policy. We appreciate some users may like more individual control over their visit to our website and can adjust their settings accordingly. If you do not agree to such use, please refrain from using the website.  To enrich our website content, sometimes we may embed video content from other social media websites such as YouTube or Facebook.   As a result, when you visit a page with content embedded, you may be presented with cookies from these websites.  ICONIC PRODUCTIONS has no control or liability over these cookies set, so you should check the relevant third party's cookie policy for more information. We also on occasion offer a 'share page' widget on some of our web pages, where content can be shared easily on the following sites - Facebook, Twitter, MySpace, Delicious and Digg.  These sites may set a cookie when you are logged into their service.  ICONIC PRODUCTIONS has no control or liability over these cookies set, so you should check the relevant third party's cookie policy for more information.  Should you choose to disable, reject or block our cookies, some parts of our website will not function fully, or in some cases, our website will not be accessible at all.  For more information on how to control your cookie settings and browser settings, or how to delete cookies on your hard drive, please visit www.aboutcookies.org.

ICONIC PRODUCTIONS and our third party partners use cookies (cookies are small text files placed on your products to personalize your user experience on ICONIC PRODUCTIONS products and services) and similar technologies such as web beacons to provide our products and services to you. When you visit one of our websites under ICONIC PRODUCTIONS’ website domain (including microsites and versions of particular country/region), such ICONIC PRODUCTIONS website may use some or all of the following cookies and similar technologies. Almost all of the data collected through cookies will only be stored in your products, rather than being transmitted to ICONIC PRODUCTIONS. Only under a very few and limited circumstances, your data collected through cookies may be shared to ICONIC PRODUCTIONS. For example, when you purchase our products on ICONIC PRODUCTIONS Store, we may use cookies to collect your IP addresses at both times when you log in and place an order on ICONIC PRODUCTIONS Store, to verify the user who places the order is the same one who logs in ICONIC PRODUCTIONS Store for the security of online purchase.

  1. How we use Cookies
    In order to enrich and perfect your online experiences, we use the following cookies which are essential to ICONIC PRODUCTIONS products and services:
    1. Sign-up and authentication We use cookies to store your unique sign-up ID number and authentication data on your products. Cookies allow you to visit and move from page to page within ICONIC PRODUCTIONS products and services without having to log in again on subsequent visits, such as aticket cookies provided by ICONIC PRODUCTIONS.
    2. Storing your preferences and settings We use cookies to maintain your settings and preferences on your products, such as your preferred language, location or fonts; by storing the settings in cookies, it is not a necessity to reapply your preferences and settings each time you visit our products and services, such as current_site cookies and EntryPage cookies provided by ICONIC PRODUCTIONS.
    3. User-input function We use cookies to temporarily store the data you insert on ICONIC PRODUCTIONS products and services, such as count cookies provided by ICONIC PRODUCTIONS. For example, when you enjoy your shopping experiences through ICONIC PRODUCTIONS Store, such cookies will help you to remember the product and the quantity you click and the data you insert.
    4. Security We use cookies to protect the security of your online purchase activities, such as ip_address cookies provided by ICONIC PRODUCTIONS. For the above purpose, when you purchase our products through ICONIC PRODUCTIONS Store, we may store your IP addresses in ICONIC PRODUCTIONS in order to help us verify the user who places the order on ICONIC PRODUCTIONS Store is same as the one who logging in ICONIC PRODUCTIONS Store.
    5. Load balancing function We use cookies for load balancing function to provide you with the stable browsing experiences on our websites.
  2. For analytics purpose and to provide you with personalized advertising services and other functions, we use the following cookies to optimize your experiences in using ICONIC PRODUCTIONS products and services:
    1. Analytics We use cookies to count the number and length of your visit in ICONIC PRODUCTIONS products and services as well as which part or features you visit the most as well. This data helps us analyze the performance and operation of ICONIC PRODUCTIONS products and services to improve performance and develop new features, functions and services, such as Google Tag Manager cookies and Google Analytics cookies provided by Google Inc. For the above purposes, when you browse our websites, we may store your personal data such as IP address and your ICONIC PRODUCTIONS Member ID in ICONIC PRODUCTIONS through the above cookies.
    2. Targeting and advertising We use cookies to collect data about your use in ICONIC PRODUCTIONS products and services and identify your interests, such as the advertisings you have viewed. Such cookies are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. ICONIC PRODUCTIONS place cookies by using advertising campaign services, such as Google AdWords cookies and Google Double Click cookies provided by Google Inc. The data cookies collect is only used between ICONIC PRODUCTIONS and advertising campaign service providers.
    3. Watching YouTube videos embedded in our websites We use cookies to help us insert YouTube videos into our websites. You can watch YouTube videos through our websites with such cookies provided by Google Inc.
  3. How to manage cookies settings
    1. Please note that you can configure cookies settings by accessing the browser you install to accept, block or delete some or all of cookies (for example, third party cookies).
    2. In some countries, for the first time you browse ICONIC PRODUCTIONS websites, we may put a brief introduction on how we use cookies in a banner placed on the top side of such ICONIC PRODUCTIONS websites. You may freely choose to accept or block the above third party cookies through such banner.
    3. If you choose to block cookies, you may not be able to use all of the features of ICONIC PRODUCTIONS products and services.
    4. The functions of cookies settings may vary depending on the type and version of browser you install. We try to list common and widely-used types of browsers as following. You may refer to the following linkage to understand how to control your cookies settings through such browsers (The content in the following linkage is English. For your easier reading, please find the language option in the following linkage to select your preferred language). Also, if you do not use anyone of the following browsers, or the content in the following linkage is removed or not accessible, please visit those browsers’ privacy-related statements or support pages for further information. You may also refer to https://www.aboutcookies.org/ (the content in this linkage is English) which introduces how to manage your cookies settings through various browsers.
      1. How to control your cookies settings through Google Chrome browser https://support.google.com/chrome/answer/95647?hl=en
      2. How to control your cookies settings through Microsoft Internet Explorer browser:https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
      3. How to control your cookies settings through Mozilla Firefox browser:https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
      4. How to control your cookies settings through Apple Safari browser:https://support.apple.com/kb/PH21411?locale=zh_TW&viewlocale=en_US

What personal information does ICONIC PRODUCTIONS collect, and why?
If you book and purchase an event, package, service or production from ICONIC PRODUCTIONS, we need to collect personal information about you, including your name, address and telephone number. The main reason we need this information is so we can contact you in the case of an event cancellation or to notify change of event details or replacement of lost confirmation invoice. We may also need some of this information in order to process your payment (for example, if you pay by credit card online). Unless you tell us otherwise, ICONIC PRODUCTIONS may use personal information about you for marketing and research purposes. You can let us know about this at any time - all you need to do is contact ICONIC PRODUCTIONS if you no longer wish to receive marketing material


In any area of our website where ICONIC PRODUCTIONS asks you to provide personal information, that will enable us to enhance your site visit or to follow up with you after your visit. It is completely optional for you to participate and to give this information. For example, we request information from you when you:

  • Request information about a product or service
  • Request a quote for an event or product
  • Arrange to visit a venue
  • Book or Purchase an event
  • Sign-up for email updates and marketing information
  • Provide feedback in an online form

In each of the instances above, ICONIC PRODUCTIONS may ask for your name, e-mail address, phone number, address and type of business, as well as other similar information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you. ICONIC PRODUCTIONS may contact you with promotional offers or newsletters in the future. Contact ICONIC PRODUCTIONS at any time to unsubscribe and have your contact details removed.

Use of Personal Information.
We collect non-personally identifiable information, including but not limited to browser type, version, language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is solely used internally for the purposes of gauging visitor traffic and trends. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.  The personal information you provide will be kept confidential unless otherwise stated, and used to support your customer relationship with Servcorp. Among other things, we want to help you quickly find information on this site and alert you to product upgrades, new documentation, updated web information and other new products, services and special offers from ICONIC PRODUCTIONS.

Will personal information be given to anyone else?
ICONIC PRODUCTIONS does not sell personal information. However, as explained below, ICONIC PRODUCTIONS may disclose personal information about you in some circumstances. ICONIC PRODUCTIONS may disclose your personal information to The Worlds Playground who help us operate our business or provide a service to you (for example, our contractors include companies that help us to operate our computer systems, send out our mail/email and clean collected data). Unless you tell us otherwise, ICONIC PRODUCTIONS may disclose your contact details to venues and promoters so that they can provide you with promotional material about upcoming events. As ICONIC PRODUCTIONS uses a third party company to process our booking forms, ICONIC PRODUCTIONS may share your personal information with other ICONIC PRODUCTIONS sponsors, associates or company affiliations or entities. This may, for example, help us ensure that information collected is accurate, complete and up-to-date and also better enable us to understand and meet your needs and interests. With your consent, ICONIC PRODUCTIONS may also disclose your contact details to venues, promoters and other ICONIC PRODUCTIONS sponsors, associates or company affiliations or entities, so that they can provide you with special offers (refer to clause 8 below for further details). If ICONIC PRODUCTIONS provides your personal information to venues, promoters or other ICONIC PRODUCTIONS sponsors, associations affiliations or entities, or engages contractors and service providers to handle personal information, we require these organisations to agree to comply with our Privacy Policy and with strict conditions governing how personal information is to be handled. Otherwise, ICONIC PRODUCTIONS will only disclose personal information if this is required by law or permitted under the Privacy Act.

Note that sometimes ICONIC PRODUCTIONS extracts information from our collected records to produce aggregated data. This aggregated data does not identify individuals. ICONIC PRODUCTIONS uses the aggregated data for research purposes and may share the data with third parties.

Security of personal information.
ICONIC PRODUCTIONS protects the personal information it collects in a secure database, in proprietary data format, which can only be read using proprietary tools. Data collected online is stored in a Microsoft SQL database, a protected, secure data centre that is unreachable by the Internet. ICONIC PRODUCTIONS employees and contractors are required, as a condition of their employment and hire engagement, to treat personal information held by ICONIC PRODUCTIONS as confidential, and to maintain the confidentiality of that personal information.

Anonymous transactions.
ICONIC PRODUCTIONS does not allow anonymous transactions. All transactions must include the necessary details required for the show/performance/event for confirmation of the show/performance/event.

Non-customer information.
Sometimes, ICONIC PRODUCTIONS needs to collect personal information about individuals who are not customers. This will usually arise where we collect the name and business contact details of a person who is enquiring about a ICONIC PRODUCTIONS show/performance/event or is interested, but not yet sure of the date to book the event. ICONIC PRODUCTIONS’s policy is to only use personal information collected from non-customers for the main business purpose for which it was collected.

Access and correction.
Under the Privacy Act, you have a right to seek access to information which ICONIC PRODUCTIONS holds about you. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date. If you are an online customer, you are able to access or correct the personal information by logging onto our website. If you are not an online customer, you may access the information that ICONIC PRODUCTIONS has collected about you by placing your request in writing and sending it to us using the contact details as shown in our Contact Us page. Please include your phone number and enclose a copy of a form of identification such as a current driver's licence or passport with your request. ICONIC PRODUCTIONS's policy is to consider any requests for access or correction within 21 days of receipt.

Online privacy issues.
To the extent that this Privacy Policy applies to online privacy issues, it is to be read as forming part of the terms of use for our website and all written or electronically issued correspondence. When you deal with ICONIC PRODUCTIONS, whether online or otherwise, ICONIC PRODUCTIONS takes its privacy obligations seriously. This clause is intended to provide more information about privacy for the users of our website. Generally, ICONIC PRODUCTIONS will handle personal information collected online consistently with the way that it handles personal information collected offline. To summarise, we will use personal information collected online to provide you with our products and services (eg to process your online purchases), to contact you in the case of an event cancellation or a change of venue, and if you agree, for marketing purposes. If ICONIC PRODUCTIONS provides your personal information to venues, promoters or other ICONIC PRODUCTIONS sponsors, associations, affiliations or entities, or engages contractors and service providers to handle personal information, we require these organisations to agree to comply with our Privacy Policy and with strict conditions governing how personal information is to be handled. If you have booked and purchased a show/performance/event online, your contact details may be provided to the venue where that event is staged or the promoter who has provided the event - both of whom will act in accordance with the national privacy principles. If you have opted in to receive newsletters or special offers from ICONIC PRODUCTIONS you may, in some circumstances, also receive newsletters or special offers from the venue or promoter. You can change your preference to receive ICONIC PRODUCTIONS Special Offers or Newsletters with ICONIC PRODUCTIONS at any time. If you are contacted by a venue or promoter they will also provide you with a facility by which you can opt to no longer receive communications. Other matters specific to ICONIC PRODUCTIONS’s handling of personal information online are set out below.

  • A. Online collection of personal and non-personal information
    For each visitor to our website, our server automatically recognises and stores the visitor's domain name, but not their email address. In addition, our website uses cookies. Most web browsers are set by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt or refuse cookies. Please note that rejecting cookies will disable your browser from booking and/or purchasing show/performances/events from our website. We also use cookies for tracking the statistics of our website. This allows us to better understand our users and improve the layout and functionality of our website. This tracking is conducted in such a way to ensure the anonymity of visitors.
  • B. Provision of online customer data to venues and promoters
    With your consent ICONIC PRODUCTIONS may pass your personal information on to venues and promoters of events to which you have purchased and/or booked, to keep you informed of future events. You will be asked at the time of booking if you would like to receive this information. You may change your preference at any time directly with the organisations (venues and promoters) which have obtained your information. If you do not have their details you may contact us directly.
  • C. Provision of online customer data to third parties (other than ICONIC PRODUCTIONS sponsors, associations, affiliations or entities)
    If you consent to receiving ICONIC PRODUCTIONS special offers, ICONIC PRODUCTIONS may use your personal information to provide special offers from third parties with ICONIC PRODUCTIONS benefits (e.g. ICONIC PRODUCTIONS loyalty points). In these circumstances, ICONIC PRODUCTIONS may provide your data to a third party for the purpose of better understanding your needs and interests. Where special offers are sent to you, they will be sent by ICONIC PRODUCTIONS and may be co-branded with the third party. You may opt out from receiving ICONIC PRODUCTIONS special offers at any time by logging onto the ICONIC PRODUCTIONS web site and up-dating your personal details.
  • D. Secure Online Transactions
    If you make a purchase through our website, we will process your credit card details (if applicable) securely over the Internet using an Australian Bank accredited Internet payment security system. With the combination of ICONIC PRODUCTIONS.com.au's SecurePay SSL encryption at our website and a secure browser at your end, we take all measures to ensure that your credit card and anonymity are protected when you purchase online.  Please note that ICONIC PRODUCTIONS does not currently accept or allow any bookings to be purchased online with a credit card.
  • G. Links to other websites
    Sometimes our website contains links to third party websites, for your convenience and information. When you access a non-ICONIC PRODUCTIONS website, please understand that ICONIC PRODUCTIONS is not responsible for the privacy practices of that site. We suggest that you review the privacy policies of each site you visit.

This Privacy Policy applies to:

  • prospective employees
  • prospective clients
  • clients
  • individuals who are customers of ICONIC PRODUCTIONS clients
  • business partners
  • suppliers
  • contractors
  • shareholders
  • other people who may come into contact with ICONIC PRODUCTIONS through its network of venue, contracts and offices


ICONIC PRODUCTIONS is not bound by the NPPs in relation to its treatment of employee records if the treatment is directly related to a current or former employment relationship between ICONIC PRODUCTIONS and an employee.

Additional privacy information and how to contact ICONIC PRODUCTIONS.
We may change the Privacy Policy from time to time, we highly recommend you periodically review the Privacy Policy posted on our websites. By accessing or using our products and services after the Privacy Policy has been updated, ICONIC PRODUCTIONS will deem that you consent to the Privacy Policy, including any updates. The most current version of the Privacy Policy will always be available on this page; a prominent notice such as email notification will be delivered to you about any significant changes. You can always check the “updated time” at the bottom for the most current version of Privacy Policy.  ICONIC PRODUCTIONS will make available this policy to anyone who requests it, whether at our offices, agency offices or by use of our website. For further information about privacy issues and the protection of privacy visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au. If you feel that ICONIC PRODUCTIONS is not complying with this Privacy Policy, or if you have other privacy concerns, please contact us using the following contact details:
·       by facsimile on (02) 8221-9625
·       by letter to Level 36, Gateway, 1 Macquaire Place, Sydney NSW 2000 Australia
·       by using our Contact Us page


ICONIC PRODUCTIONS PTY LIMITED Privacy Policy is current as of:

April 24, 2024 1:35 am